SMS Terms & Consent

This page describes the Something Nice Bakery SMS messaging program operated by JRW Management, LLC (d/b/a Something Nice Bakery) (d/b/a Something Nice Bakery) at somethingnicebakery.com. It is provided as public reviewer-accessible evidence of our opt-in flow, message content, and privacy commitments for our A2P 10DLC messaging campaign.

1. Program name and brand

• Program / brand name: Something Nice Bakery
• Legal entity: JRW Management, LLC (d/b/a Something Nice Bakery)
• Website: https://somethingnicebakery.com
• Support contact: hello@somethingnicebakery.com
• Service area: Milton, Georgia and surrounding communities (porch pickup only).

2. Program description

Something Nice Bakery sends SMS text messages in three categories, and only after the recipient has taken an affirmative opt-in action on our website:

• Account & security (transactional): one-time verification codes when a customer chooses "Text me a code" on our sign-in page, or adds/verifies a phone number on their account page.
• Order & pickup (transactional): order confirmations, "your order is ready for pickup," pickup-window reminders, and porch-pickup logistics for customers who place a preorder and provide a mobile number for order updates.
• Marketing (optional): new-batch alerts and occasional promotions, sent only to customers who separately check the optional marketing SMS opt-in box. This box is unchecked by default and is not required to create an account, sign in, or place an order.

3. Consent (opt-in) flow

Consent is collected only through affirmative user action on our website. There are three distinct opt-in points, all publicly reachable at the URLs below:

1. Phone sign-in (OTP) — https://somethingnicebakery.com/auth: The user selects the "Text me a code" tab, enters a U.S. mobile number, and taps "Send verification code." Immediately above the send button, the page displays: "You're requesting a one-time verification code from Something Nice Bakery to sign in. One message per request. Msg & data rates may apply. This is not a marketing opt-in — consent to receive marketing texts is not required to sign in or make a purchase." The user must also check a Terms/Privacy agreement box before the code is sent.
2. Account phone verification — https://somethingnicebakery.com/account (signed-in users): An authenticated customer can add or change their mobile number and request a verification code. Same disclosure and STOP/HELP language applies.
3. Marketing SMS opt-in — checkout and account preferences: A separate, unchecked, optional checkbox labeled "Send me occasional text messages from Something Nice Bakery about new batches and promotions. Message frequency varies. Msg & data rates may apply. Consent is not a condition of purchase. Reply STOP to cancel or HELP for help." Marketing SMS is never sent unless this box is checked.

4. Message frequency

• Verification codes: one message per code request.
• Order & pickup: typically 1–3 messages per order.
• Marketing: frequency varies; typically no more than a few messages per month.

5. Message and data rates

Message and data rates may apply. Your wireless carrier's standard rates and fees apply to any SMS you send or receive.

6. STOP / HELP

• Reply STOP to any marketing text to unsubscribe from marketing SMS.
• Reply HELP for help, or email hello@somethingnicebakery.com.
• Transactional order-status and one-time verification codes are not marketing and are sent only in direct response to a user action; you can stop them by not placing an order or not requesting a code.

7. Carriers

Supported carriers include, but are not limited to, AT&T, Verizon, T-Mobile, U.S. Cellular, Sprint, Boost, MetroPCS, Cricket, and Google Fi. Wireless carriers are not liable for delayed or undelivered messages.

8. Mobile information privacy

No mobile information (including phone numbers, SMS opt-in status, or SMS consent data) is sold, rented, or shared with any third parties or affiliates for their marketing or promotional purposes. Service providers that help deliver our messages (for example, our SMS gateway) process this data solely to send the messages you requested, under contract with us. See our Privacy Policy for the complete privacy statement.

9. Consent is not a condition of purchase

Enrolling in marketing SMS is optional and is never required to create an account, sign in, place a preorder, or pick up an order.

10. Sample messages

Representative messages you may receive from the Something Nice Bakery SMS program:

1. Transactional (verification): "Something Nice Bakery: Your verification code is 123456. It expires in 10 minutes. Reply HELP for help."
2. Transactional (order confirmation): "Something Nice Bakery: Thanks! Order #1042 is confirmed for Sat 10am porch pickup in Milton, GA. Details: somethingnicebakery.com/account. Reply HELP for help."
3. Transactional (pickup reminder): "Something Nice Bakery: Reminder — your porch pickup window opens today at 10am at our Milton, GA location. Reply HELP for help."
4. Marketing (opt-in only): "Something Nice Bakery: Fresh cinnamon rolls come out of the oven Saturday. Reserve yours: somethingnicebakery.com/menu. Msg freq varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help."
5. Marketing (opt-in only): "Something Nice Bakery: New batch: brown-butter chocolate chip cookies drop Friday 9am. somethingnicebakery.com/menu. Reply STOP to opt out, HELP for help."

11. Contact

Questions about this SMS program, opt-in evidence, or to exercise a mobile-data privacy request, contact JRW Management, LLC (d/b/a Something Nice Bakery) at hello@somethingnicebakery.com.

For related policies, see our Terms of Service (Section 6: Notifications, Email & SMS) and Privacy Policy (Section 5: SMS & Mobile Messaging).